Introduces students to common office procedures.

Topics such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific
to the office professional; and record keeping are covered.

Prepares students to perform functions common to all Microsoft Windows applications.

Elements include the ability to create and manipulate Word, Excel,
or PowerPoint applications, modify the display of toolbars and other
on-screen elements, use online help, and perform file management,
editing, formatting and printing functions common
to most Windows applications.

Improves touch typing skills on a keyboard with a focus on improving speed and accuracy.

This course increases job efficiency and understanding of workstation ergonomics.

Provides students with the knowledge and tools to communicate effectively and professionally in the workplace.

Students are introduced to essential skills in writing, speaking, formal presentations and the use of technology to enhance workplace communication.

Develops a foundation in customer service by focusing on building lifelong customer relationships through the development of positive customer care approaches.

Provides a general overview of the human resource functions that assist an organization delivers value through proper management of the employee lifecycle.

Introduces students to a broad overview of the world of business.

Students consider how various external factors such as government and social trends affect business and the role of economics, information technology, management, global trends, and finance. human resources and production play in Canadian business.

Investigates the behavior of people within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.

Behaviours studied include individuals, individuals within a group and inter-group behavior.

Assists students in developing skills and gaining knowledge in administration, event planning and management, marketing, risk management planning, human resource management and professionalism.

Introduces students to the fundamentals of business writing and provides students with the knowledge and techniques to hone their writing skills for the business environment.

The structure and form of business documents are covered in addition to language and writing style.

Introduces students to the knowledge, skills and tools needed to excel as an executive assistant in a professional business environment.

Examines federal and provincial laws that regulate the workplace and best practices to ensure employment standards and guidelines are established.

Explores the goals, strategies and tools for a successful recruitment and selection process.