
FAQs
What is your tuition refund policy?
To be considered for a refund, students must submit a written notice of withdrawal to Liza Dian Canada West College Inc. via email.
Non-attendance does not constitute notice of withdrawal. Refunds are based on a percentage of hours of instruction to be provided during the contract term, excluding weekends, holidays and scheduled school breaks.
Where total fees have not yet been collected, Liza Dian Canada West College Inc. is not responsible for refunding more than has been collected to date and a student may be required to make up for monies due under the contract.
Liza Dian Canada West College Inc. will refund the tuition for the program and all related fees paid if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.
Circumstances when Refund Payable
Before the program start date,
institution receives a notice of withdrawal (applies to all students)
• No later than seven days after the student signed the enrolment contract, and
• Before the program start date.100% tuition and all related fees,other than the application fee.
Related fees include:administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials.• At least 30 days before the later of:
a) The program start date in the most recent Letter of Acceptance (international students) b) The program start date in the enrolment contract.Institution may retain up to 10% of tuition, to a maximum of $1,000.
The institution must refund fees paid for course materials if not provided to the student.• More than seven days after the student and institution signed the enrolment contract, and
• Less than 30 days before the later of: a) The program start date in the most recent Letter of Acceptance (international students) b) The program start date in the enrolmentcontract.Institution may retain up to 20% of tuition, to a maximum of $1,300.
The institution must refund fees paid for course materials if not provided to the student.After the program's start date,
the institution provides a notice of dismissal or receives a notice of withdrawal.
(applies to all students, except those enrolled in a program delivered solely by distance education)
• After the program start date, and up to and including 10% of instruction hours have been provided.
Institution may retain up to 30% of tuition.
The institution must refund fees paid for course materials if not provided to the student.• After the program start date, and after more than 10%, but before 30% of instruction hours, have been provided.
Institution may retain up to 50% of tuition.
The institution must refund fees paid for course materials if not provided to the student.The student does not attend the program – “no-show”
(applies to all students except those enrolled in aprogram delivered solely by distance education):
• Student does not attend the first 30% of the program.
Institution may retain up to 50% of the tuition.
The institution must refund fees paid for course materials if not provided to the student.Institution receives a refusal of study permit
(applies to international students requiring a study permit):
• Before 30% of instruction hours would have been provided,
had the student started the program on the later of the following: a) The program start date in the most recent Letter of Acceptance b) The program start date in the enrolment contract • Student has not requested additional Letter(s) of Acceptance.100% tuition and all related fees, other than application fee.
After the program start date, the student withdraws or is dismissed
(applies to students enrolled in a program delivered solely by distance education):
• Student completed up to 30% of the program.
Institution may retain up to 30% of tuition.
The institution must refund fees paid for course materials if not provided to the student.• Student completed more than 30% but less than 50% of the program (based on evaluation provided to student).
Institution may retain up to 50% of tuition.
The institution must refund fees paid for course materials if not provided to the student.Student enrolled in a program without having met the admission requirements for the program
• If the student did not misrepresent the student’s knowledge or
skills when applying for admission and the registrar orders the institution to refund tuition and fees.100% tuition and all related fees, including application fees
The institution does not provide a work experience
• The institution fails to provide the work experience within 30 days of the contract end date unless the registrar determines the institution was prevented from doing so by circumstances beyond its control.
100% tuition and all related fees, including application fees
The institution must pay the tuition or fee refund within 30 days after receiving notice of withdrawal or refusal of study permit;
providing a notice of dismissal, or the date on which the first 30% of the hours ofinstruction are provided (no-show).
Are there extra costs associated with your programs?
The extra costs associated with the Diploma programs include materials and books needed to complete your program’s projects.
Please visit the program page for more information on the books that will be used during the program.
Students must bring their own laptop computers.
What careers will I be able to get after the program?
Graduates of the Executive Assistant Diploma program will find employment in a wide range of businesses and office settings, across a variety of sectors.
• Executive Assistant
• Business Development Associate
• Marketing Associate
• Account Manager
• Administrative Coordinator
• Executive Secretary
• Financial Administrator
• Human Resources Coordinator
• Human Resources Assistant
• Sales Representative
Do you provide assistance in finding housing for students?
Yes, we are able to direct you in finding the perfect housing for your school journey.